Cross Selling

Clinching a client is essential, but what about after that? It is equally important to maintain a client with efficient account management skills and, at the same time, keep cross-selling the other products and services that you have to offer. This is no easy task and requires paying attention to your clients and what they want and need. This 2-day course is for freshers, mid-level professionals in the front line, as well as seniors in this field who wish to take their game up by a notch to become even better at what they do.

The benefits that this course can offer you:

With this course, you will be able to gain valuable insights into:

• Understanding what essentially is the role of an account manager which will help you to get a better understanding of your roles and responsibilities
• Developing the correct mindset which is required for an account manage
• Relationship building and maintaining skills
• Negotiation skills which will help in promoting clear communication
• How to find the right people who would be suited to service which client and hence make the process of functioning smoother
• The various tools and techniques that would keep clients glued to you and ensure growth